Frequently Asked Questions

Get Started

Learn the basics of Tick.is

To sign up for a Tick.is account, visit our website at http://tick.is. You'll see the options to "Log in", or "Get Started". To create an account:

  1. Go to Tick.is.
  2. Click Get Started.

If you want to learn more then visit this link for the account registration tutorial. Link - https://tick.is/Oe

Email support is available to customers with any of our subscription plans. Sign in using the primary email address associated with your tick.is account and then click Submit a request at the bottom of the page. Just click the Contact us button and submit your queries.

Tick’s dashboard gives you a high-level overview of your top links and activity.

Access the dashboard you need to sign in first and after successful login Account dashboard will open automatically. Depending on your membership plan, you can check different navigation options from the left side of your account dashboard. You can learn more from this link - https://tick.is/dashboard

Auto-branding is the ability to automatically brand links created of your content with your custom domain.

So if someone outside of your organization shortens a link in Tick.is that directs to your websites, we’ll automatically create a link with your custom domain.

To activate Auto-Branding, prepare a list of your website domains and talk to your Account Manager.

Custom Domains

How to use your Branded Domain?

To help you understand link management, we’ve put together this list of Tick.is terms. Some terms are especially helpful when communicating with your developers to set up a connection through our API.

Some of these features are available with a subscription. View our pricing page for the full list of features and plans.

You can learn more regarding our link management features in this link - https://tick.is/terminology

Tick.is is a link management platform that lets you harness the power of your links by shortening, sharing, managing, and analyzing links to your content. Billions of links are created every year by our millions of users, from individuals to small businesses to Fortune 500 companies. You can learn more from this link - https://tick.is/bM

Pixels

Pixels are great. Learn how to use to them.

Google Tag Manager allows you to combine hundreds of pixels into a single pixel. Please make sure to add the correct "Container ID" otherwise events will not be tracked!

e.g. GTM-ABC123DE

Learn more

Facebook pixel makes conversion tracking, optimization and remarketing easier than ever. The Facebook pixel ID is usually composed of 16 digits. Please make sure to add the correct value otherwise events will not be tracked!

e.g. 1234567890123456

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With AdWords conversion tracking, you can see how effectively your ad clicks lead to valuable customer activity. The Adwords pixel ID is usually composed of AW followed by 11 digits followed by 19 mixed characters. Please make sure to add the correct value otherwise events will not be tracked!

e.g. AW-12345678901/ABCDEFGHIJKLMOPQRST

Learn more

The LinkedIn Insight Tag is a piece of lightweight JavaScript code that you can add to your website to enable in-depth campaign reporting and unlock valuable insights about your website visitors. You can use the LinkedIn Insight Tag to track conversions, retarget website visitors, and unlock additional insights about members interacting with your ads.!

e.g. 123456

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Conversion tracking for websites enables you to measure your return on investment by tracking the actions users take after viewing or engaging with your ads on Twitter.

e.g. 123456789

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The AdRoll Pixel is uniquely generated when you create an AdRoll account. The AdRoll ID has two components: the Advertiser ID or adroll_adv_id (X) and Pixel ID or adroll_pix_id (Y) for the AdRoll Pixel. To use the AdRoll Pixel, merge the two components together, separating them by a slash (/).

e.g. adroll_adv_id/adroll_pix_id

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The Quora Pixel is a tool that is placed in your website code to track traffic and conversions. When someone clicks on your ad and lands on your website, the Quora Pixel allows you to identify how many people are visiting your website and what actions they are taking.

e.g. 1a79a4d60de6718e8e5b326e338ae533

Learn more

Subscription

Everything you need to know about your subscription.

Yes! You can start with our free package and upgrade anytime to enjoy premium features.

You will be charged at the beginning of each period automatically until canceled.

Once your account has been deleted, your subscription will be canceled and we will wipe all of your data from our servers including but not limited to your links, traffic data, pixels and all other associated data.

Upon request, we will issue a refund at the moment of the request for all upcoming